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Service availability

ibosports.com operates as a platform for online gaming and sports-entertainment activities only in jurisdictions where local law permits. We do not represent that our service is legal in any specific country, region, or city. Users are responsible for verifying that access and use of our platform comply with the laws applicable to their own location. Our services may include sportsbook markets (football, badminton, MotoGP), live-dealer casino tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile, Valorant). All offerings are contingent on local law, and we reserve the right to restrict or suspend service to any user or jurisdiction at any time. Users access ibosports.com at their own discretion and assume all legal responsibility for doing so.

Account eligibility

To open an account on ibosports.com, you must meet your local jurisdiction's minimum age and legal-capacity requirements. We do not specify a global minimum age; instead, you must comply with the laws of your own location. During registration, you provide your name, date of birth, contact information, and address. We verify this information through a KYC (Know Your Customer) process that may include document checks (national ID, passport, driver's license) and proof-of-address verification (utility bill, bank statement, rental agreement). This verification protects account security, prevents fraud, and helps us comply with applicable anti-money-laundering regulations. Account holders are responsible for ensuring that all information provided is accurate and current. Providing false or misleading information may result in account suspension or closure and potential legal consequences.

Local-law responsibility

Users of ibosports.com are solely responsible for determining whether online gaming, sports betting, and casino gaming are legal in their jurisdiction. The legality and regulation of these activities vary widely across countries, regions, and territories. Some jurisdictions prohibit online wagering entirely; others permit it under specific licenses or restrictions. ibosports.com makes no representation that our service is compliant with, permitted by, or recognized under any specific jurisdiction's law. By accessing or using ibosports.com, you acknowledge that you have independently reviewed the laws applicable to your location and determined that your use is lawful. If you have questions about the legal status of online gaming in your area, we recommend consulting a local lawyer or government authority. We reserve the right to deny service to users in jurisdictions where we determine that offering our platform would violate applicable law.

Data and privacy scope

All personal data collected during account registration, KYC verification, and platform use is handled in accordance with our Privacy Policy, available at /privacy-policy/. We collect name, date of birth, email, phone number, physical address, and government-issued ID information for account verification and regulatory compliance. Payment and transaction history are recorded for audit and dispute resolution. We may collect device information (browser type, IP address, operating-system details) for security purposes. Cookies and tracking technologies may be used to enhance user experience and prevent fraud. We do not share personal data with third parties except where required by law, for payment processing, or as necessary for anti-money-laundering compliance. Users have the right to request access to their data or deletion subject to legal retention requirements. For privacy questions or to exercise your rights, contact our support team or send a written request to the address listed on our Legal page.

Contact for legal inquiries

If you have questions regarding ibosports.com's terms, privacy practices, legal compliance, or data handling, you may reach our team via email at the address listed on our Legal notice page (/legal/), or through our live-chat support channel available during business hours (Monday–Friday, 09:00–18:00 local time). For formal legal inquiries or compliance questions, we recommend sending a written request with clear details of your question and any relevant account or transaction references. Our legal and compliance team aims to respond to written inquiries within 5–7 business days. For account-specific issues (login problems, payment disputes, bonus queries), please contact our general support team, which typically responds within 2–4 hours during business hours. Urgent security concerns (unauthorized account access, suspected fraud) should be reported immediately via live chat or email, and we will escalate such matters to our security team for priority review.